Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2024

1. Introduction

OneTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our IT hardware solutions and services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Personally Identifiable User Data

The term 'personally identifiable user data' means any kind of sensitive information that users can be identified by. The information may include but is not limited to name, contact number, age, race, caste, billing and shipping address, payment details, etc.

The information that is stored in the database at OneTech is under the website's ownership. OneTech does not believe in sharing, renting, selling, or showing personal information of users to third-party or external websites, with exception to parties that are stated in this Privacy Policy.

The user information stored in the OneTech database is only used to offer a better user experience on the website. The information is never leaked, and it is only used for processing, confirmation, and updating requests.

We may collect information about you in a variety of ways including:

  • Personal Data: Name, email address, telephone number, company name, and other identifiers you voluntarily provide when contacting us.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent.
  • Business Information: Details about your IT infrastructure needs shared during service consultations.

3. Privacy of IP Details

We collect IP-based information from our administrator website. The IP-related information helps in tracking user behaviour on the website, gathering demographic details, and understanding user interest. The collected information is only used to improve the OneTech website for users.

The IP addresses of our customers do not belong to the identifiable data class, and they are also not shared, rented, or sold to any third parties.

4. Log Files

We utilise IP addresses to watch out for trends, administer the site, monitor user movement, and collect broad demographic details for aggregate use. We do not link IP addresses to data that is individually identifiable, and we do not share or distribute IP information with any third parties.

5. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you quotes, proposals, and service information
  • Improve our website and services
  • Communicate updates about our products and services
  • Track trends and gather demographic insights to enhance user experience
  • Comply with legal obligations

6. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may hire third-party organisations to ensure operations on our behalf. These functions may consist of order completion, marketing assistance, package delivery, post and e-mail delivery, data analysis, customer service, and credit processing. The third parties we contract for these operations have restricted access to your personal details and may not use them for other purposes.

We may mask or frame another website so that the feel, look, and interface simulate the experience of browsing an actual OneTech web page. Discretion and extreme care are part of evaluating third-party sites. We only brand third-party websites if their company adheres to stringent privacy and security practices which parallel our own commitment to secure online interactions.

We hold the right to reveal your personally identifiable details as required by law — when we believe that disclosure is needed to secure our rights and/or abide by a legal and judicial order, legal process, or court procedure served on our website.

8. Cookies

We tailor particular web pages based upon your browser type and other details provided by our cookie. We will not reveal any personally identifiable details gathered by this cookie with any third party. We will, however, link data captured in cookies to the personally identifiable information you provided while on our site. This enables us to personalise your overall experience and determine what customers prefer to spark familiarity and assurance.

This Privacy Policy defines the use of cookies by OneTech only and does not cover the use of cookies by any advertisers.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and version to version. You can obtain up-to-date information about blocking and deleting cookies via the following links:

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

9. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at sales@1tech.co.in.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: